Hotel Indigo Liverpool By Ihg, Liverpool - Reviews, Room Options & Prices 2025

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About the Hotel

10 Chapel Street, Liverpool, United Kingdom, L3 9AG

Hotel Indigo Liverpool By Ihg, a 4-star property in the former cotton trading district, showcases the city's industrial heritage through cotton-themed design elements and features a well-equipped fitness center with treadmills, cross-trainers, and free weights.

Heritage-Inspired Comfort Rooms

Each air-conditioned Indigo room incorporates cotton-themed murals and includes rainfall showers, free WiFi, and complimentary snack bar items. Many rooms offer views of Liverpool's iconic Liver Birds sculptures.

Signature Dining Venues

The Marco Pierre White Steakhouse Bar & Grill serves traditional steakhouse cuisine using locally sourced ingredients, including Buccleuch côte de boeuf. The Cotton Lounge offers an all-day menu ranging from superfood salads to fish and chips, plus afternoon tea with champagne options.

Stylish Lounge Space

The Cotton Lounge features leather retro chairs, dark banquettes, wooden floors, and exposed brickwork, accompanied by a Beatles-to-Dan Croll playlist.

Central Transport Links

Hotel Indigo Liverpool stands 0.9 miles from Lime Street Station and 9.5 miles from Liverpool John Lennon Airport. The property provides wheelchair accessibility with flat road access and elevators to all floors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

19 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

19 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Double Room

Max:

2 persons

19 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Liverpool3000 ft

Airports

Liverpool John Lennon (LPL) 8.5 mi

Chester Hawarden (CEG) 21.4 mi

Train

Liverpool James Street Station1400 ft

Liverpool Central Station3300 ft

Bus

Bus stop4000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Off-site parking lot

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Children

Cribs

Spa & Leisure

Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

AM/FM alarm clock

Room decor

Parquet floor

Location

10 Chapel Street, Liverpool, United Kingdom, L3 9AG

Map view

street view

10 Chapel Street, Liverpool, United Kingdom, L3 9AG

City landmarks

Harbor

Royal Albert Dock Liverpool

3800 ft

Mall

The Cavern Club

3300 ft

Church

Liverpool Cathedral

1.3 mi

Museums

Museum of Liverpool

2600 ft

Museums

The Beatles Story

4500 ft

Museums

Merseyside Maritime Museum

3800 ft

Albert Dock

Tate Liverpool

3500 ft

Museums

World Museum

3500 ft

Gallery

Walker Art Gallery

4000 ft

Museums

International Slavery Museum

3700 ft

Events

St George's Hall Liverpool

4400 ft

Art object

Beatles Statue

2100 ft

LiverpoolEngland

Mathew Street

3200 ft

Stadiums

Anfield

2.1 mi

Mall

Liverpool ONE

3800 ft

9 Albert Dock

The Piermaster's House

3200 ft

Gallery

Fact

1.0 mi

Libraries

Liverpool Central Library

3700 ft

LiverpoolEngland

Concert Square

5000 ft

Events

M&S Bank Arena Liverpool

4800 ft

Shopping Area

Metquarter

3100 ft

Nearby

Royal Liver Assurance Pier Head

Royal Liver Building

1600 ft

Museums

Western Approaches Museum

200 ft

Harbor

Pier Head

2000 ft

Horton House Exchange Flags

Nelson Monument

300 ft

St. Nicholas Place

Memorial to the Engine Room Heroes of the Titanic

1200 ft

Town Hall High Street

Liverpool Town Hall

500 ft

Art object

Eleanor Rigby Statue

1600 ft

Cunard Building Water Street

Cunard Building

1100 ft

Cunard Building Water Street Pier Head Entrance

British Music Experience

1200 ft

Restaurants

Marco Pierre White Steakhouse

0 ft

10 Chapel Street Hotel Indigo Liverpool

Fazenda Rodizio Bar and Grill

300 ft

Exchange St E Exchange Flags

Out To Lunch

300 ft

2-4 Chapel Street

Ziba at Racquet Club

200 ft

5 Chapel Street

Costa Coffee

400 ft

Lime Street Station Unit 4 Station Concourse

Trattoria 51

700 ft

25-31 Old Hall Street

Ziba

300 ft

5 Chapel Street The Hargreaves Building

City Wine Bar & Kitchen

700 ft

City Buildings 21-23 Old Hall Street

Panna

500 ft

Silkhouse Court Tithebarn Street

Moose Coffee

900 ft

6 Dale Street

Reviews and Ratings

Feedback from previous guests about their experience.

60%

enjoyed the hotel and would happily stay again

6.0/10

Guest rating

Rooms

7.0

Location

8.8

Service

5.8

Dining

5.8

Scarlett

United Kingdom, March 2025

5.8/10

I had a nice stay at Hotel Indigo, enjoying the modern décor and comfortable room. However, I ran into a hassle during checkout regarding parking reimbursement, which left a sour note at the end. Despite that, the staff were friendly and helpful throughout my visit, and the location made it super easy to explore Liverpool.

Rooms

8.0

My superior room was spacious and clean, with a little fridge stocked with complimentary snacks and drinks. However, I had a frustrating issue about parking that could've been communicated better.

Service

7.0

The hotel staff were generally really nice and helpful, especially during check-in. However, the checkout process related to my parking was a letdown that could've used clearer instructions.

Location

9.0

It's located just a short walk from the waterfront and plenty of restaurants, making it convenient for sightseeing. I loved being close to the vibes of the city but not right in the hustle.

Dining

8.0

I enjoyed a great breakfast with fresh options and fantastic food overall from the restaurant. It’s worth it for the variety, though the dinner prices felt a bit steep at times.

Facilities

7.0

The hotel had all the essentials like a gym and bar area which were nice to have. I appreciated the little extras but wished the parking process had been smoother.

John

United Kingdom, February 2025

6.8/10

I recently stayed at Hotel Indigo Liverpool for two nights. the hotel has a beautiful aesthetic and friendly staff that made a great impression. however, there were some noise issues from neighboring rooms and the breakfast service left much to be desired.

Rooms

6.0

The room was clean, spacious, and had all the amenities I expected from an IHG hotel. the comfort level was high, but I did notice some dust upon moving my luggage.

Service

5.0

While the reception staff were excellent and very helpful. the breakfast experience was frustrating, with long wait times and a lack of gluten-free options that my wife needed.

Location

8.0

The central location was a highlight. I enjoyed being able to walk to major attractions and local restaurants effortlessly.

Dining

5.0

Breakfast had a good selection, but my cooked meal arrived cold due to delays. the overall quality felt a bit overpriced for what was offered.

Facilities

7.0

The hotel’s facilities included a nice bar area and a well-equipped gym, which I appreciated. however, more attention to the cleanliness, especially after using the fitness area, would enhance the experience.

William

United Kingdom, January 2025

5.0/10

I had a mixed experience at Hotel Indigo Liverpool. The location was perfect for exploring the city, and I enjoyed the friendly staff who made me feel welcome. However, I was disappointed by the cleanliness and upkeep in my room, which detracted from an otherwise pleasant stay. The amenities like the complimentary mini bar and spacious rooms were great touches.

Rooms

6.0

The room was spacious and well-decorated, but I found some cleanliness issues, particularly with the bathroom towels and general tidiness. Although it had a nice layout, it felt a bit grubby and not as well-maintained as I expected for the price.

Service

7.0

The staff were genuinely friendly and helpful throughout my stay. They responded quickly to my concerns, which really enhanced my overall experience despite the room issues. Their effort to make my stay comfortable was appreciated.

Location

9.0

The hotel's central location is fantastic, making it easy for me to walk to various attractions and the vibrant docks. I found it very convenient for getting around Liverpool, which really added value to my stay.

Dining

5.0

The restaurant offered a limited menu that did not fully live up to the expectation set by its association with Marco Pierre White. I was disappointed with some menu oversights, although the meal I had was cooked well and enjoyable. A bit more attention to detail in the dining options would be beneficial.

Facilities

6.0

The hotel's amenities were generally good, with a nice touch of a daily replenished mini bar. However, housekeeping could use improvement, as it felt like basic tasks were overlooked during my stay.

Walter

United Kingdom, November 2024

7.2/10

I had a mixed experience at Hotel Indigo Liverpool. The location was spot-on for exploring the city, and I really enjoyed the convenient amenities like a complimentary mini bar that was restocked daily. However, I faced some significant issues with customer service, particularly with breakfast that didn’t arrive on time, and several staff members seemed unhelpful at times. Overall, I would say it's a decent place, but there's room for improvement in their service.

Rooms

7.0

The room was comfortable and modern, though I did notice a few maintenance issues like broken fixtures. The cleanliness was up to par, but some lights weren’t working which could be a hassle.

Service

5.0

While some staff members were friendly and helpful, I did run into some poor service experiences. For instance, there were delays with breakfast and communication issues that left me feeling a bit frustrated.

Location

9.0

The hotel's location is excellent, just a short walk to major attractions like the Albert Dock, making it a great base for exploring Liverpool.

Dining

6.0

Breakfast had a great variety and freshness, although I found the cooked items sometimes took a while to arrive. The room service experience wasn’t great, as my order was incomplete.

Facilities

7.0

The hotel offered solid amenities, including a bar and lounge area that I enjoyed. Plus, I appreciated the complimentary snacks and drinks, though a bit more attention to detail in service could enhance the experience.

Isabella

United Kingdom, November 2024

5.4/10

My stay at Hotel Indigo Liverpool was mixed; while the location was excellent for exploring the area, I encountered some service issues that dampened my experience. The room was modern and clean, but the breakfast service left much to be desired, with long wait times. Overall, it had potential but fell short in some areas.

Rooms

8.0

The room I stayed in was bright and well-decorated, featuring a comfortable bed and a stylish walk-in shower. It was clean and had all the necessary amenities like a hairdryer and an iron, which was a nice touch.

Service

5.0

While some staff were friendly, I had a disappointing experience during breakfast and at the bar. At times, it felt like I was waiting a long time without adequate communication from the staff.

Location

9.0

The hotel's location is fantastic, just a short walk to the docks and many local attractions which made it easy for me to explore the city.

Dining

5.0

Breakfast was not great; I had to wait a long time to be seated and then waited again for my order. Although the menu looked appealing, the execution didn't meet expectations.

Facilities

6.0

The hotel had a chic bar area and provided complimentary snacks in the mini bar, which added to the experience. However, I did experience some issues with room maintenance that impacted my stay.